KUKU PANDA 's policy is to issue a refund for qualified merchandise returned in original, unused condition within 30 days of your shipment confirmation date for most items, exceptions stated below. Items must be unworn and tags must be attached. Final sale and custom items are not eligible for a return, refund or credit.
KUKU product may only be returned by mail to KUKU PANDA
Return Processing Fee
A flat rate cost of return shipping,$4.95 USD, will be deducted from your refund.
If your refund is less than$4.95 USD, the return shipping fee will be charged to your original form of payment once your return is processed.
- Allow 7-14 business days to process your return
- Credit for the merchandise returned less a $4.95 USD return processing fee will be credited back to the original form of payment.
- Allow 72 hours for the credit to appear on your statement.
- You will receive an email notification upon the completion of return processing.